01
THE CHALLENGE
What had to work
The medical center required controlled appointment capacity, patient and guardian information, treatment records, clinical documentation, private-patient billing and secure data-confidentiality workflows in one system.
02
THE SOLUTION
How Odoo was shaped around it
- Doctor-specific slot generation with holidays, shifts and overlap validation
- Interactive appointment reservation, cancellation, reallocation and adjacent-slot merging
- Clinical report and treatment workflows
- Private-patient invoice generation with doctor and specialty references
- Portal-based confidentiality signatures and signed PDF delivery
03
ENGINEERING
Technical implementation
- Custom ORM models for appointments, slots, specialties, treatments and reports
- XML/QWeb/JavaScript scheduling grid
- Stored computed fields and indexed relationships
- QWeb medical, appointment, label and invoice reports
- WhatsApp REST and SMS SOAP communication integrations
04
OUTCOME
Operational result
The solution connected scheduling, patient administration, clinical documents, billing and communications while applying role-based access and validation rules to protect operational consistency.